Teaming Up – link your teams to integrate their work

Lay of the Land in Project/Turnaround/Maintenance Management

Owner companies are cutting costs and appear to favor hiring the talent they need when they need, in lieu of keeping expensive staff on board.

Into this breach steps the Service Provider companies. These companies keep the talent and hire them out to each of the Owners on an as-needed basis.

Customization Conundrum

In support of their on-site staff, some Service Provider companies use in-house solution development teams to produce custom solutions. A solution serves a need for a single plant dedicated or a company-standard process. Either way, each custom solution joins a number of other custom solutions that form an impenetrable thicket of tools that users navigate and service in order to get the job done. As the user’s time is billable, there is no urgency to reduce this time spent. So, this inefficiency is, indirectly, rewarded.

The explanation for this is simply: “That’s just the way it is. Deal with it!” So, the alphabet soup of systems, linked with innumerable spreadsheets, continues to be the name of the game in turnarounds, projects and maintenance management in most plants today.

Owner Pushback

Some larger owner companies see the bleeding at each turnaround or in the maintenance process and have tried to stem the flow by building their own in-house custom solutions. A rule of thumb, in-house development efforts are boondoggles. THis is not meant to impugn development teams or the company in any way. Its just human nature: in-house development teams do not feel the pressure to deliver pace-setting products as they are co-equal company employees with their clients. So, they can mandate the rules and rule modifications – instead of listening to real user needs. Not so with a 3rd party solution provider. They tend to bend over backwards to accommodate a client’s needs. (We do). For this reason, users turn to an alternate approach: spreadsheets! They get loaded down with spreadsheet usage, despite their also having CMMS, ERP, EAM systems that were supposed to help with integration in the first place.

The TWIST way

TeamWork Group has made it the mission to have a no-excuses, integrated, collaboration-enabled, learning-driven system that is usable by:

  • service provider teams as they strive to meet their client’s many needs , and
  • Owner company teams that want to ensure collaboration with each of the contractors and service providers

It really is that simple. TeamWork Group has taken on the burden of bridging between disparate client needs and ensuring contiguous usage of data. Ironically, the image that best describes what we do is provided by our owner clients: Each process plant is a masterpiece of engineered integration! Many inflows, to the plant, are carefully processed to create many products. This is done smoothly, with all of the Operations people aware of all of the moving pieces, via gauges, screens and dashboards, in an efficient, consistent, humming process.

Yet, the software tool mix, the impenetrable thicket, does not reflect the same efficiency – it is the exact opposite.

TeamWork Integrated Solutions Technology (TWIST) is enabled by the cloud to be that integrating, collaborative, learning solution that promises to staunch the lost revenue due to inefficient management of projects, turnarounds and maintenance. It is a modern solution that helps a complex organization interact with other complex organizations, in easy-to-use modes, to deliver a reliably great product. It’s been engineered to do so!