Customer-focused Project Management

How can you ensure that your services (construction, maintenance, fabrication, electrical, instrumentation, mechanical, civil, software, etc.) business provides a consistent, excellent, cost-effective product to your customers?

The following are 10 Big Reasons why you should develop, estimate, budget, plan, schedule, execute and track all of your customer, and in-house projects using TeamWork 2k/Web...

Why do each of your departments use spreadsheets, documents and schedules that are, in effect, standalone islands of information – not available in an integrated way to all members of the project team – let alone to corporate managers? As these problems have existed for many years, should you not now be looking for a better, more cost effective and centralized way to manage your projects? Would your customers be more favorably disposed to do business with your company if they saw a consistently high level of communication and accurate and timely information – along with projects delivered on time and on budget? We provide 10 reasons for you to consider trying a new approach to managing your projects. We will be listening if you indicate that there are more significant issues than the ones we have presented.

Project Aspect
1

Centralized Scope Collection and Development.

You want to collect all of the project scope, including all projects based on bid requests, in one system – for all business lines in your company. You prefer people from each business line to enter their own scope for bids and work requests into the system. The system is easy enough for them to use with minimal instruction. 		Develop Scope
2

Streamlined Estimating, Bid Submittal, and Budgeting Process

You want to use the same system to build an estimate for all of the work in the proposed projects. You would prefer that the system directly create a Bid Response to your customers based on your estimate. Budgets are developed following award of the Bid. Approval requests are managed and tracked in a routing process. 		Estimating,
Budgeting
3

Flexible and Error-free Planning Process

Once the scope and budget have been approved and an AFE has been raised, you then want your planners to make detailed plans of the work in the same system. Your own in-house expert engineers and planners are the people that know the business. They plan, or manage the planning of, the work. 		Planning
4

Always-on Live, Scheduling Process

You like to see a schedule from the start of the scope development process. As the detailed plan emerges, the schedule automatically becomes more detailed. You want this to happen without having a dedicated scheduler – your plans are that good. You want this to happen in real-time, automatically, so that at any time, the latest information is available, on the web – to the entire project team – managers, supervisors and field execution. 		Scheduling
5

Managed Sub-Contractor Bid Cycle and Procurement Process

You want your approved bidders to have access to the latest plans so that they can make realistic bids for the work, including suggesting alternate plans that could produce cost savings. You want the system to notify the winning bidders following your review process. You also want your material requisitions process to flow into a logical procurement and delivery management process. You want to manage the requirements of your contracts with each customer. 		Contracts, Contract Mangement,
Contractor Management
6

Execution Management

You want your field people and sub-contractors to use the same system to create daily work schedules for use by the crews to work and to report progress and actual costs. Your system accounts for all hours worked by each person in each division or sub-contractor company. Also, you track equipment usage and consumable materials as well as other expense and lump sum costs. 		Execution, Field
Supervision, Foreman
7

Reporting to Management

You want upper management to have a web site that lets them see the latest state of all projects using effective and easy to use dashboard-based graphics and tabular drill-down tools. This helps you to focus on ensuring that the project is completed safely, under budget and ahead of schedule. Reports use logic and business rule-based cost and man-hour forecasting algorithms. 		Reporting
8

Post-Audit Processes

You want to make sure that the lessons that you have learned are saved and incorporated, via business rules, into the system so that future projects proceed more smoothly and without having to deal with the problems that you encountered. 		Post Audit
9

Integrate with Accounting, Inspection, Condition Monitoring (CM) Systems

People are paid by an Accounting system. You want your information from the work face (site) to seamlessly flow to the accounting system. TeamWork 2k has many tools built to help us quickly integrate with your systems. For instance we import committed costs and expended costs from your accounting system and can send it incurred costs. Real-time integration with CM systems ensures that your investment in all of your systems is maximized by more efficient use of the data generated. 		Integration
10

Work with Experienced Project Management People

As you work with us, you want to feel comfortable that we have done this before and that we have been successful in project management. Our experiences have led to the evolution of the tools and solutions that we are now making available to your company. 		Support

Do you feel like these are things that make sense to you? If you do, then let us know, and get ready to run your best projects ever! We look forward to working with you.